Excellent Customer Service Reviews

View on Yelp

My husband found this company on yelp and is making me write this because he was so pleased with the service. They came on time on a Friday to examine our heater which had been behaving strangely for a while and told us that it needed a new control board. They were able to order the part and fix it by Monday…the total bill was around $585.

My husband is not a man of many words and will not give me more info and since I was not there I cannot elaborate further. Needless to say that the fact that he asked me to even write this speaks well of this company.

Claire D.

Yelp

Excellent customer service

Great service, very fast response time called late Friday here Monday 10am. Sam was very professional and friendly. He  found the problem very quickly fixed the problem. Was charged there basic minimum. I can see why they have such a good rating will be call them back for any of my needs.

Ryan d.

Yelp

I was having some trouble getting cool air into our business. I read some great reviews about global so I gave them a call. Sal picked up and set an appointment for me within 48 hrs. I was updated when he was on his way which was great. He came right on time and did a quick diagnostic. He was a very knowledgable guy and explained everything so I could understand what’s happening. The pricing was very reasonable and he got everything done fairly quickly.

Key points:

-Great customer service
-Right on time
-Knowledgable
-Good pricing
-Whole experience was easy and smooth

Robbie R.

Yelp

The heat was getting to my family since our house takes direct morning and evening sunlight. Sunset is beautiful here but it boils our house with us reaching 85* downstairs and 90+ upstairs regularly. I started researching HVAC companies to see what it would cost to have central A/C installed. I got multiple estimates in the process. Sal came to my house second (because of my scheduling not theirs) and gave a thorough look around while discussing the requirements and options I have in depth. I found out that my ducting was perfectly fine which saves a lot of labor but my furnace, being 30 years old, would have to be replaced to give proper airflow from the condenser (which everyone said). We not once spoke about price on the first visit. In my experience, that is a very good sign. The others that came in and gave spitball quotes right away wanted to charge me over $12000-$15000. I know for a fact that was so bloated because they new no matter how much work was required that they would make a huge profit. Sal got back to me with an official quote a few days after our first visit. It was extremely reasonable at half the price all of the door to door people were saying. I discussed it with my wife and we decided to go for it. I scheduled the install for the next Saturday. The install crew were on time, ready to work, very respectful and professional. I am very happy with the work that they did. They had a LOT to do seeing as nearly everything had to be installed or replaced. They kept their work areas clean and did not leave any mess behind. I like the Wifi thermostat that came with my package and the cooling is already helping my family’s moods!

Literally the only negative thing I could even come up with is that even though I asked a few times whether it was really possible to do in one day or not I was always told yes, that they will work until it’s done. In the end with the two gentlemen busting their butts from 8am to sunset they had to bring a third person in. After that they ended up finishing the night with a little bit of work remaining. They promised to be back the very next work day (which was the Tuesday after Sunday off and Labor Day off, no issues with that) to complete the final touches. As promised they came after work hours (per my request given my schedule) on Tuesday and completed the job in a couple more hours. All in all this was not a big deal to me as I witnessed them going non-stop all day Saturday. If they had slacked off and then ended up needing another day I would have been upset but that was not at all the case. It was just a big job to complete in a day.

Key points:
Always on time, respectful, hard working, and professional
Great work done. Inspecting all seams and lines I find no issues at all
I was able to use the Yelp voucher too! $89 for a cost of $45
Honest technicians are used for sales, not dishonest salesmen as I have dealt with in the past
True pricing that creates value for the customer

I highly recommend Global Heating and AC to anyone looking for HVAC services!!

Disclaimer: I have not gotten my City inspection done yet however I expect no issues what so ever.

David W.

Yelp

Excellent customer service

I called Global and they came out within 48 hours to fix my A/C. All the other companies couldn’t come out until next week!

Sal called me to give me a 30 mins heads up during the 2 hour window. He was super nice and knowledgeable. He also only took like 20 minutes to fix it and graciously put up with my crazy dogs.

The parts have a 1-year warranty and Global has a great deal on Yelp for $89 worth of work for $45.

I can bare this sweaty summer now!!

Jaclyn P.

Yelp

I chose these guys based on the stellar yelp reviews and am now adding my own. Our AC gave in in my last week of pregnancy in September. We needed it fixed fast. Global delivered. Communication was top notch: I got a text message and a phone call confirming the repair tech (whose name I unfortunately don’t remember, but he was very professional and nice) was on his way.  Got here.  Assessed. Made recommendations, which all sounded very reasonable and valid to my electric engineer husband who is too crazy busy to do the work himself, but was content with everything that was recommended. Did the repairs. Charged what seemed reasonable as well. Will definitely return to these guys if/when necessary.

Veera S.

Yelp

Excellent customer service

Our a/c went out a few weeks ago right in the middle of a major heat wave. I had co-workers telling me horror stories that their ac company not coming for over 10 days. So when ours went out, I was expecting the worst. I called this company Monday morning at 8:30am and was told they would be there within an hour, but by 9:10 they were at my house and 20 minutes later my air was working. I was shocked and so thankful. I really appreciated their quick work, professionalism and customer service. The only thing I was not ok with was they only took cash or check. Thankfully I had a check book. I believe that was something that should have been mentioned over the phone or they need to get a square app. But other than that, I was very, very pleased.

Kelly R.

Yelp

My A/C stopped blowing cool air. It was blowing air but it just was not cold. Global came out within a few days of me calling them. Sam confirmed that the compressor was not working. Explained what he did to try to get it to work but that it had to be replaced. He game me an estimate and I schedule with them to replace it about a week later. The installers came and installed the new unit in about 2 and 1/2 hours. The only thing they did do was show me anything about the thermostat. I asked and was told it was easy. It was WIFI which I was thrilled about but it is on a preset default schedule which I did not like because nothing was explained about what temperatures were set at for the schedule. But not a problem as I called Global and within a few days another gentleman, Saul came out to help explain the thermostat. Very good customer service and I will use them again.

April C.

Yelp

Called and spoke to Sam, he came out the same day advised me on $89 trip charge and i was ok with. So he took a look and fixed the problem with a leak i had. The next day i had another leak. So came back and fixed that too, but no charge. He steped up and took care of it like a good company would.

William S.

Yelp

I am a property manager for a beach condo rental. I called 3 other places and they told me I had to schedule a week out. Global got the AC serviced the next day after I called. Sal was great! I didn’t have a key to access AC unit so he was able to improvise with. Ladder and get the job done without having to reschedule. Great service overall!

Kaylee B.

Yelp

Called Global and 30 minutes later Sam was at my house fixing my AC in this crazy heat.  I’m a single mom with two kids and it’s hard to find legit service sometimes….My AC is now fixed and it didn’t break the bank!  Thank you soooo much!

Jaclyn C.

Yelp

My old AC unit not pumping out cold air in the hottest day this year. Among so many HVAC service provider in San Diego, I called Global based on many good reviews in Yelp and indeed they are as good as what others said. The lady making appointment for me was friendly and patient. I was super happy she was able to squeeze me in their busy schedule at the same day. The technician, Sal, gave me a call in advance and showed right on time as  promised. Sal is very knowledge and very customer-oriented. He focused on what service required and getting the job done right with a very fair and reasonable service charge compared to what I had with several other HVAC service companies in the past. I would definitely use them only in the future.

Tony C.

Yelp

We recently hired Global to install a new AC system.  Sal was knowledgeable, fair and upfront during the entire process.  His (and all the workers) work was done expertly and when promised.  We would use this company again without hesitation.

Melissa G.

Yelp

Global finished installing my new AC unit and my house is cool, literally! They did a great job and according to my budget. I had six estimates including global and they were very competitive with their bid and I received five star service. I really can’t say enough good things about them and their company. The first thing that comes to mind is professional. I feel sorry for their competition because these guys are raising the bar. Great job guys, I thank you, my wife thanks you, my wife’s family thanks you, our friends thank you and my wallet thanks you. Probably one of the most professional company’s I have ever dealt with on anything. If you are deciding on a new AC system call global just after one meeting you will understand my post.

I called global to get a quote on a new AC system. They were at my door the next day and emailed me an estimate the following day. Really professional and just seemed like generally good people. I decided to have them install an AC system so I will have to update my post next week after the installation is complete but so far I have been receiving 6 star service. Good job guys, if you keep this up you might put the other guys out of business.

Eli W.

Yelp

March  of 2015, I called Global to repair my broken 30+ year old condo A/C. I was literally expecting the worst case scenario due to the age and condition of my unit. Sam or Sal?, a very nice gentleman, found the problem quickly (blown transformer) and quoted a price which was reasonable. He also placed a fuse to safeguard my new transformer from future events, which I thought was very professional and considerate.  I asked him to check the outside unit situated on the building’s roof as well. He charged the unit with coolant and replaced all the weathered wiring for a very reasonable price. My AC and Heat has been working great since then.

I called global to get a quote on a new AC system. They were at my door the next day and emailed me an estimate the following day. Really professional and just seemed like generally good people. I decided to have them install an AC system so I will have to update my post next week after the installation is complete but so far I have been receiving 6 star service. Good job guys, if you keep this up you might put the other guys out of business.

Fred S.

Yelp

I needed a diagnostic/repair for my air conditioner and I called Global after reading reviews on Yelp.  Sal arrived on time and was very professional and knowledgeable.  He took the time to explain everything and make sure we understood the issue and fixed the problem at a reasonable price.  I highly recommend Global!

Vinnie L.

Yelp

After extensive research on local HVAC companies, I called 4 highly Yelp reviewed HVAC companies in the San Diego area.  I received 4 separate estimates and decided to hire Global Heating and Air Conditioning.  I chose them, not only because they have 55 (as of this date) near perfect Yelp reviews, but because of the knowledge, professionalism and the friendly nature of Sal Anwar, their Sales Associate.  Sal’s quote was very competitive and fair.  It also helps that they use Bryant, which is the 2nd highest rated condensers unit according to Consumer Reports.  Within a week, 2 of their technicians came to install two large AC units at my home.  Very clean, very thorough and again, very friendly and professional guys.  Sal has remained in touch with me to ensure complete satisfaction with my new AC units.  I just recommended them to my neighbor who is also looking to install AC units.  Use these guys for all of your Heating and AC needs.  I highly recommend them.

Vijay R.

Yelp

Imagine my surprise when I received a phone call late Friday night telling me that my house was full of smoke. Family got out, fire department went in. No flames, no fire damage, but lots of confusion. It was eventually discovered that it was the motor for the HVAC system.  Sweet. Without A/C on the hottest weekend of the summer.

To be honest, I found Sal because Global was pretty much the only place I could find that was open on the weekend. I’m seriously glad I did. Called first thing Saturday morning and got a call back immediately. He said he had a busy day planned, but he’d squeeze us in that evening. He showed up when he said he would, was very nice, personable, clean (he wore booties over his shoes, that’s unheard of around here!), and professional. He explained the issue, what needed to be done (motor had to be replaced), how long it would take, and how much it cost.

Because it was a Saturday, he said he would need to get a new motor on Monday and replace it, then return Tuesday to install it. Fast forward to Monday morning and he calls to say that it’s ready and he’s on his way. Awesome.  He installed it, tested it, and everything is great. Which is wonderful because this weekend is now going to be hottest weekend of the summer.

Do yourself a favor and stop searching. Call these guys and thank me later. There’s a reason why they have a 5 Star overall rating. They were great.

Bryan K.

Yelp

I can’t say enough about Sal and Global Heating and Air.

He just completed a full AC install at my new home.

From top to bottom, Sal and his staff were on point throughout the process. Extremely professional. Very competitive. 100% on time and did what they said they were going to do. Everything was explained and clear. Perfect.

Just off the first meeting, I trusted Sal. That’s huge when it comes to contractors.

It doesn’t get any better than Global. You’d make a mistake not using them for your heating and air needs.

Brett V.

Yelp

We bought a yelp deal on here on Saturday, when our AC decided to not work on the hottest day of summer. I called even though it was after hours and Sal answered the phone. He stated to call on Monday morning but he was pretty sure he could fit me in. I called on Monday and he was here within a few hours! He quickly diagnosed the problem, fixed it in 20 minutes and charged a reasonable price. Very knowledgeable and trustworthy. Highly recommend this company’s services. Doesn’t get better!

Alyssa D.

Yelp

I couldn’t be happier with Global Heating and Air. Sal was super friendly and professional. Explained the problem I was having and fixed it right away. Plus, most other heating and air places I called don’t work weekends, but these guys DO, so when you’re in a jam late Friday evening (like I was), call Global.

john f.

Yelp

Sal and his guys were terrific!  Honest, reliable, clean and polite!
I wasted my money on a system installed by John Schillreff Mechanical.  I can’t believe how that guy ripped me off.  But, Global Heating & Air Conditioning came in and rectified all the problems I had, and installed my system the right way.
I would not hesitate to recommend Global for any work related to heating and/or air conditioning!
Thanks Sal!  Well done!

Chuck P.

Yelp

They were excellent! They put in a brand new air and heat unit in our 1950’s home. Great customer service, Sal always answered my phone calls in a timely manner. Went the extra mile to make sure everything was perfect. Would definitely recommend them.

Amanda B.

Yelp

I saw Sal’s van on the freeway. Fortunately, his contact info was visible enough to view from a few lanes across. I called him the next day to see if he could provide me with an estimate on my A/C, which was on the fritz. He was able to arrive to my house within a couple of hours and had the capability to fix the problem on the spot. WOW! You don’t get that kind of customer service nowadays. I was VERY impressed with his professionalism, customer service, and most importantly, his price! I’ve heard of horror stories of people being over-charged but not Sal. THANKS, MAN!!! I will definitely tell me friends!

A++

Jess K.

Yelp

They came in a timely fashion and were polite and efficient and clean. Reasonably priced too.

Susie L.

Yelp

Minor A/C condensation issue, called Global Heating and A/C.  I was able to get a same day appointment with the problem being resolved soon thereafter.

Sal, the technician, was on time, courteous and was more than professional.  Not to mention price was reasonable and very competitive (much cheaper than bigger HVAC San Diego companies).

Highly recommend.

Damien J.

Yelp

Sal responded very quickly to come out & assess why our small commercial HVAC system was not blowing air.  He diagnosed the problem on a Friday & set up the repair for Monday.  When the repair was just about done, suddenly our office began to fill up with smoke; the new fan motor burned up; not a good situation.  The only thing he could do was order yet another fan motor and come back the next day.  He did come the next day, and brought his even more experienced father with him to be sure there wasn’t some other reason why the fan motor burned up.  They finished the repair, and even did some extra stuff above & beyond the call of duty to make up for the added day of delay.  It turned out the first replacement fan was one of those rare “bad units” from the manufacturer.  I applaud Sal & his team for going the extra steps necessary to take a bad situation that got worse and turn it into a great outcome.  Thanks, Sal!

Chuck P.

Yelp

I saw all (13) reviews with 5 stars, and it was looking suspect.  Called to make appt. for the next afternoon- 5 AUG.
Sal phoned within the 2-4pm window to apologize as he was still working out in East County, and asked if I can re-sched. for the 1st appt. the next a.m.  That worked out too, so no issue.
He arrived on time this a.m., was very professional, and just replaced the thermostat- in/out under an hour as he is in high demand, apparently.
Sal is well established/experienced (30+ yrs.) and I wish continued prosperity for Global Heat a/c.

+ he knows jimmy kimmel.

Sash E.

Yelp

This company is excellent.  Sal was on time and prompt with the estimate.  When the proposal was accepted he scheduled it in a timely manner and the job was completed on time.  The crew was neat, respectful, and thorough.  I have been the business owner of Teel Painting, Inc. for over 10 years and I know what to look for in a company.  I highly recommend this company and would use them again for any heating and cooling needs.
Brian Teel

Brian T.

Yelp

This company does great work for a great price. And I looked through so many companies because my air condition wasn’t working and I needed it done the same day because it was so hot in my condo and this was the only company that was able to come on the same day. And it was a Sunday! Bassam came and diagnosed the problem quickly and professionally and did a great job. I will definitely recommend him to anyone that asks me.

Patrick Y.

Yelp

I have air!!!!  I’m in heaven thanks to Sal’s ability to not only figure out the simple problem, but because he is one of the only AC repair people who work past 5pm and was able to  schedule me in two days not two weeks like other companies.  He went above and beyond to even fit me in at the end of his day today when he had extra time so now I get to sleep comfortably tonight instead of in a hot house.  I am so appreciative of the service one day early!    He was also very friendly, fast, and efficient.  I used his coupon and also had my unit inspected and cleaned.  He also added freon which I knew I needed.  I’m very very pleased with the service and would use him again.

nikki l.

Yelp

These guys are great! My husband did tons of research in order to get the best quality and price on our A/C, and after much deliberation he chose to go with Global Heating and Air (even over Costco’s people). We are glad we went with them. They were prompt, hard working, honest and fair. They did not try to sell us anything we didn’t need like other companies. On the day of installation, they worked from morning until night to get the job done in one day. All of their work passed the necessary inspection and HERS testing with flying colors. We highly recommend them.

Danielle C.

Yelp

I initially hired Sal and his Company (Global Heating & Air) back in February to fix what I thought were a few minor problems with the HVAC in my house. He discovered bigger problems and showed me that all of my HVAC ducting was junk. The early1960’s ducting was so damaged and rotted out. I didn’t see it myself and neither did the home inspection because the old insulation was concealing 90% of the damage. He peeled it back and showed me just how bad it all was. This was an unfortunate set back as we have been remodeling this house since September of last year and this was not a cost that I had factored in. Sal gave me the best possible price and replaced all my duct work in one day! They took the old stuff and cleaned up nicely. They were prompt, professional and knowledgeable people. It was actually a pleasure having them in my house. I also got a great warranty on his parts and service. Just recently my thermostat died on me. These things are like lap top computers, some last 2 yrs and some hang on for several yrs. Mine was about 5-6 yrs old and it had kicked the bucket. I called Sal on a Sunday and he was at my door at 8AM Monday morning to look at it. It took him a day to find the same model of thermostat but that saved me a lot of money. Tuesday morning at 8AM Sal was at my door with a new thermostat. He was in and out in 5 minutes, I love these guys! I would recommend Sal and Global to anyone without hesitation. I was in a pinch and just stumbled on these guys and got really lucky. Don’t gamble like I did… if you need HVAC work you need to call these guys.

Matthew M.

Yelp

We found this business on Craigslist.  Sal had availability, flexible weekend hours, and fixed our a/c promptly during a heat wave.  We were given a four hour window, but he called when he was on his way (as promised) so we weren’t stuck waiting.  He crawled into our creepy crawl space, fixed the a/c, checked the equipment, and got us a reusable air filter.  The price was reasonable too.  Thanks!

Melissa R.

Yelp

Fabulous service & pricing.  If I could I’d give 10 stars, I would  =)

After reading all the great reviews I called and spoke with Tanya.
She is polite & efficient, scheduling Sam to come all the way to Banker’s Hill to see why my AC wasn’t putting out cold air.

My tenant was thrilled that Sam was able to get things working during that first visit, although a part was required for a permanent fix.  It took about a week for the part to come in, but in the meantime at least she was cool during the record heat & humidity.

Fabulous service, great pricing, a wonderful experience all the way around.
Thank you, Global Heating & Air Conditioning!

Liz N.

Yelp

Sal gave great service, nice too.  Diagnosed my heating units problem and worked around my schedule in order to fix it as soon as possible.  Took time to explain the issue and go over my options.  Even took a photo of my ducts to help me decide if I needed to get them cleaned (which they don’t do by the way).

Tara C.

Yelp

Sam was great! Fast service, diagnosed the issue and my heating was working again! Thank you!

Jeremy B.

Yelp

Excellent customer service

I called for a quote and a gentleman named Sal came over within a few days to give me a quote. He gave me options and information about programs that were available. After that meeting I hired them to do the job. His guys who came for the install were professional, courteous and always asked before doing anything in my house which required construction. They put drop cloth down on my carpet and furniture so they could minimize the mess, which they did cleaned up after they finished the job.
Sal was always in constant contact through out the process, even when he didn’t have the best of news which he had no control over. He hired an awesome electrician who also was very professional and informative.
(Electrician: Mike Hakim with Chriss Electric 619-328-7610)
They weren’t the cheapest heating and air company, but we are very satisfied with the results and customer service and would definitely recommend them!
(Installed a new ductless Bryant system in every room in the house, total 4 units)

Monique P.

Yelp

Very professional, reasonably priced, and honest about the work that needs to be done versus making up bogus claims as we’ve experienced. They came promptly and fixed our AC during this insane heat wave we’ve experienced recently!

Mimi L.

Yelp

I would highly recommend Global for fixing your Air Conditioning. This company came out to see us quickly during one of the hottest heat waves of the summer. The air conditioner was fixed on the spot and the price was very reasonable. This is a family owned business and will definitely use them again if necessary. Great company!!

Eric S.

Yelp

Excellent customer service

I called them on a Friday afternoon around 1pm asking for same day service.  Sal was willing to fit me in at the end of the day.  He called prior to arrival as promised.  He fixed my problem with my AC unit.  The prices were better than another AC company I used previously.  He was thorough and knowledgeable about my AC unit.  He was also pleasant and friendly to work with.  I would use Global again.

Laura R.

Yelp

The owner of this company takes a personal interest in his customers’ satisfaction.  He will go above and beyond in order to ensure they get the best service possible.  When I had some minor problems with their maintenance job in August, he called me personally and made sure the issue was brought to a successful resolution.  Later, he came back to perform a visual inspection of my unit at no extra charge to me.  This is the kind of personal service I value in my business associates!

Marykay F.

Yelp

Wonderful business to work with.  Received a callback less than 30 minutes after sending an e-mail asking about service.  Was able to schedule a convenient time.  Sam arrived as scheduled, immediately went to work and checked every component of my a/c unit – took all the correct safety precautions.  Within 15 minutes, had determined the component that had failed, quoted a reasonable price to replace, and had a new piece installed and the unit operating normally within 10 minutes.  I’d use Global Heating and Air Conditioning first time and everytime I have HVAC issues.

Randal F.

Yelp

We were very pleased with Global for our heating and air conditioning.  Sal was prompt and professional in his presentation. He was very approachable and even came a second time to answer some questions we had.  The price was reasonable and the technicians were very polite, clean and knowlegable.  It is a family owned and operated business and all are focused on customer satisfaction.
We cannot say enough about how pleasant the entire experience was. All work was completed in less than two days. You can be assured that you will get a quality product  with experienced and conscientious installation at a reasonable price. You can’t go wrong with this company.
A and J Koonin

Alan K.

Yelp

Awesome service by Sal! He was here on time, checked everything very thoroughly, explained the problem and repaired it immediately. He was very professional, polite, and answered all my questions! Way to go Sal!

Sue A.

Yelp

Global came out yesterday to repair our AC. They were early and walked through all the choices of what needed to be repaired. It is hard to find a company that will come out on the weekend and not charge you an arm and a leg. I would recommend global to anyone. Good customer service is hard to come by these days. Global showed great customer service.

Dan E.

Yelp

If your searching Yelp for HVAC work/repair, look no further!!!  Global Heating and Air Conditioning is the ticket.  I called (Sal) on a Saturday morning and they were at mt doorstep within 15-minutes.  And less than 30-minutes later they were out the door and my house was at 75 degrees!  Thank, you, thank you, thank you!!!  Sam was extremely professional and knowledgeable about HVAC.  He diagnosed the problem within seconds, had the replacement part in the van, and even gave me a military discount.  This is one business card and phone contact I’ll be keeping for future reference!  Nice job Team Global!!!

Kapok

S K.

Yelp

Quick service and very responsive. Great company!

Will C.

Yelp

I scheduled an appointment for today. They said the window time was from 2-4pm. The technician called at 1 pm and asked if they could come earlier, which they did. Serviced my ac and changed a clogged, dirty filter. Both technicians were very nice and polite. I would use this company again.

Yadira A.

Yelp

I called Sal last minute to have him come out and provide me a basic maintenance service. I’m a relatively new homeowner and I am very naive when it comes to home-related maintenance and repairs, so I decided to hire a professional to give me some insight on what to look out for when it comes to heating/AC. Sal took the time to replace my filter and educated me on when I should have concerns. Thanks for accommodating, Sal!

Peter K.

Yelp

I just used Global Heating and Air to add AC to my existing central heat system.  After having three other quotes, meeting Sal was a pleasant experience.  He actually wound up with the lowest bid.  That is not why we went with him though.  We we with him because he was a local family owned business and we just felt comfortable with him.

I am so glad we did.  Everything that he said he would do, he did and for the price we agreed upon.  I also have to say that it was a pleasure speaking to the installation crew.  They were all pleasant and friendly.  Sal’s brother is the greatest.  Sal’s dad even stopped by in the middle of the job.  He was also a very smiling happy gentleman.  So glad we went with this company.  Thanks to Sal, his dad, his brother, and the entire team for making this a pleasant experience.

Robert W.

Yelp

We had a lot of problems with our AC unit.  We tried 4 other places, all with various levels of expertise, but ultimately failed to properly diagnose and fix our unit.  We looked for Yelp for recommendations and this place was rock solid in 5 star reviews.  This was during a cold snap and most places put us on a waiting list, but Sal came over the same day, identified the problem, provided the solution and warned us of the next thing that could go wrong.  I was floored by his honesty and appreciated his professionalism and knowledge.  He also was quite reasonable in price.  I will never call anyone else for my AC problems.

Reymond C.

Yelp

Sal and his team are extremely professional and reliable. I had global heating and air put in a new heating and air conditioning system into my house. They showed up when they said they would and they did the entire job in one day. They did a wonderful job on the install and I couldn’t be happier. I highly recommend this company.

Jacqualynn G.

Yelp

If you are in San Diego and want to replace or install a new HVAC system…you MUST call Sal! I had the best experience from the first call, to the last handshake when the crew left my house after the install. I had an HVAC system installed in my home…I had no AC and the typical wall heating furnace. The price was reasonable, the customer service was excellent and the workmanship was great. They came across some exposed wiring in the attic and took care of it because of the safety issue and didn’t charge me. They take pride in their work!. I also appreciate that Sal isn’t pushy about the system to choose. The crew was respectful of my house and belongings – they were a great group of guys (can’t remember their names). My only negative…if I have to give one..is that they underestimated the amount of time the job would take by a few hours (they had to come back another day). But then again…it’s not an exact science and no company is perfect. But Global Heating and Air comes very close!

Ian G.

Yelp

I went with Global over some larger businesses based on the reviews here and on the fact that when I called the other businesses and described the problem, they all assumed it would be a big/expensive job. I knew it wouldn’t be because the unit was only 2 years old. Global sent someone out within 2 days and were honest, didn’t try to rip me off, and got it up and running with a new fuse and new coolant within an hour. PLUS I used the coupon on the Yelp site and saved even more. Very happy I went with Global! Would highly recommend them to anyone.

Colleen B.

Yelp

Our air conditioner was not working so we looked on Yelp to find a highly rated company to call.  Global heating and Air Conditioning came out and Sam got it back in order quickly and with a very reasonable rate.  He took photos of the damage he had to repair and in all ways was open and honest about the work that needed to be done and the cost.  It was very important to him that we were satisfied with his work before he left and we were.  We have no reservations about using this company again or recommending it to others.

Karen W.

Yelp

Just had my furnace checked out by Sal! Sal was on time and polite and professional. He took the time to answer all my questions. I was extremely pleased with service and will use them again in the spring time for AC checkup! Thx again keep up the great work!

Jim F.

Yelp

Sal called before arriving to our house to service the AC units. One of the unit was not functioning and he fixed it the same day. We are very satisfied with the work and will use his service again when needed.

Binh N.

Yelp

When our A/C conked out on a hot day this August (panic city!), I found nearby Global Heating & Air Conditioning on the BBB website with a high approval rating. What luck! Sal was able to schedule us for early the next morning, and showed up right on time. He was very courteous, professional, and very knowledgeable, quickly diagnosing the problem as a bad part in the outdoor compressor unit and low freon levels. In less than an hour, Sal replaced the part, refilled the freon, cleaned the outdoor compressor unit for free. At no time did Sal try to upsell me on other services, as other A/C contractors typically do. HIs company is family-owned, and it’s clear he takes pride in a job well done. I will definitely use Global for all future A/C maintenance and repairs.

Mary-Ann C.

Yelp

found Global solely based on other Yelp reviews, and would agree with what’s been said. Sal squeezed a stop to our house into his already full schedule,  and quickly diagnosed and fixed the problem. straightforward, fast, and honest.

Mark O.

Yelp

I found this family run company thru Yelp based on the great reviews. I am very thankful that I called them! Our AC unit was not getting the house cool and they were very up front and responsive to our needs. I highly recommend them for their honesty and professionalism!

Tony P.

Yelp

Global Heating & Air Conditioning far exceeded my expectations!  I give them an A++ for completing an outstanding installation on an old house.  Sal, Bassam, Carlos, and everyone in the crew took extra care to understand what we wanted and went through extra measures to ensure we were highly satisfied with the work.  The guys put in some long hours but were still super friendly the entire time.  I would highly recommend Global Heating & Air in the future.

Joshua L.

Yelp

We had Global Heating and Air install a new furnace and AC in our home.  We received a few bids and there were many reasons we went with Global….just going to name a few:  First, we were very happy with how responsive Sal was.  As a working parent, we have so many things going on – to deal with someone like Sal who was extremely responsive and flexible in terms of timing is HUGE for us.  I even e-mailed him at midnight with a question and he responded within a few minutes.  I had e-mailed a competitor the same question which took over a day to get a response and the response was very short and didn’t answer all of my question.  Second, he felt very sincere in his responses and recommendations and was very thorough in his explanations.  I could tell he was really trying to sell us what we wanted vs. trying to over sell us.  Third, we had a recommendation from my husband’s co-worker who had a great experience as well.  Once we decided to move forward, Sal was very accommodating of our schedules to ensure we got all of the appropriate paper work taken care of.  The install took 2 days and the Team was punctual and worked very hard to get the job done!!  The permit inspection went very quickly with the inspector commenting that they did a great job as well.  We are very pleased and will continue to use them for all of our follow up repair and maintenance and highly recommend Global Heating and Air!!

Happy P.

Yelp

I can’t be happier with the service and price I received from Sal.  He was fast and accurate in determining what we needed, which was a surprise because the previous company took almost 2 hours looking at our system.  He was able to offer us a 12 month no interest payment plan which really made the whole purchase a breeze.  We left on vacation 3 days after the AC was installed and one person at the house called me with a problem with the air in his room.  I called Sal right away (Saturday night), he answered promptly and had the problem solved by Monday morning.  This is what I call outstanding customer service.
When we came back from vacation we noticed a horrible smell in the house and learned that the freezer in the garage had been unplugged by one of his workers.  Called him at 9:30 PM, answered the phone right away, and reimbursed us for our losses with no argument at all .  He is a professional who takes pride in his job, shows responsibility and honor.  Qualities not to easy to find nowadays.

silvia g.

Yelp

Based on the reviews from Yelp I decided to give Sal a call. He answered right away I told him what I was interested in. He came out looked over the property told me what the best way to install a heater/ac gave me a great quote. I ended up deciding to hold off for now, but will go back to him when we are ready.

Nate M.

Yelp

These guys are awesome! They replaced my ancient furnace and AC at a fantastic price, on time, and with no hassle. They even did a great job cleaning up after themselves. I’m very happy with my new system. Would definitely recommend.

Jeff W.

Yelp

Sal provides excellent customer service, very professional and good at what he is doing.  Will use his service again in the future.

Jeffrey G.

Yelp

Sal came out and topped off the refrigerant in my HVAC system and performed an overall system check-up.  He was on-time, professional, and answered all my technical questions.  I was impressed with his knowledge.  He was less than other quotes from larger HVAC service companies.

Rod W.

Yelp